Shipping policy

Shipping Policy

Thank you for choosing FIX8 Car Care! This Shipping Policy outlines the terms and conditions governing the shipping of products purchased through our website.

1. Order Processing

Orders are typically processed and shipped within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Methods and Rates

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Delivery typically takes 3-7 business days from the date of shipment.
  • Expedited Shipping: Delivery typically takes 1-3 business days from the date of shipment.
  • International Shipping: Delivery times vary depending on the destination country and shipping method selected.

Shipping rates are calculated based on the weight of the items in your order and the shipping destination. You can view the shipping cost for your order during the checkout process before completing your purchase.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment online.

4. Shipping Restrictions

Please note that we currently only ship to addresses within the United Kingdom and select international destinations. We are unable to ship to P.O. boxes or APO/FPO addresses.

5. Shipping Delays

While we make every effort to ensure timely delivery of your order, shipping delays may occur due to factors beyond our control, such as inclement weather, carrier disruptions, or high order volumes during peak seasons. We appreciate your patience and understanding in such situations.

6. Missing or Damaged Shipments

In the rare event that your order is missing or arrives damaged, please contact us immediately at 01904 238268. We will work with you to resolve the issue and ensure your satisfaction.

7. Change of Address

If you need to update the shipping address for an order that has already been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes to the shipping address once an order has been processed for shipment.

8. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact us at 01904 238268.

Thank you for shopping with FIX8 Car Care! We appreciate your business.